StackOverflow Exception During Save Operation – IIS Crash

Aspose.Words Product Family
1

Hi,

We are experiencing a StackOverflow exception during the save operation, which causes the IIS process to crash.
Please find the logs attached for your review.
stdout.log_20250605052221_9868.log.zip (14.3 KB)
Unfortunately, I’m unable to reproduce the issue locally, but it occurs across multiple installations.
Any ideas?

Best regards

2

@Chris2Stein Unfortunately, the obfuscated stack trace does not give enough information for analysis. Could you please attach the problematic input document and code that will allow us to reproduce the problem? We will check the issue and provide you more information.

3

Hi,

find attached the sample-Code and a sample-file.

Best regards
StackOverFLow.zip (1000.0 KB)

4

@Chris2Stein
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-28331

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.