Hi
I am facing issue in conversion of DOCX document to PDF using Aspose.Words version 19.3 using both trial and paid versions.
Upon conversion the document text is displaced in the PDF in the following manners:
1: With trial version the text at the bottom is displaced.
2: With paid version text in the center is displaced.
See the highlighted areas in the attached converted documents and the document upon which I am facing issue is also attached.
Text displacement issues.zip (268.5 KB)
Regards
Muddassir Awan
@Wahaj_Khan
We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-18416. You will be notified via this forum thread once this issue is resolved.
We apologize for your inconvenience.
Thanks for the quick response. Can you confirm how long it will take to fix the reported issue?
Regards
Muddassir Awan
@Wahaj_Khan
We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. We work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.
Currently, your issue is pending for analysis and is in the queue. Once we complete the analysis of your issue, we will then be able to provide you an estimate.
You reported this issue in free support forum and it will be treated with normal priority. To speed up the progress of issue’s resolution, we suggest you please check our paid support policies from following link.
Paid Support Policies
Hi @tahir.manzoor
Any updates on the said issue?
Regards
@Wahaj_Khan
We regret to share with you that the issue (WORDSNET-18416) has been postponed due to missing feature WORDSNET-10130 (Implement table row wrapping around floaters as MS Word 2013 does) which is related to it.
After the fix of WORDSNET-10130, we will look into this issue. We will be sure to inform you via this forum thread as soon as this feature is available. We apologize for your inconvenience.
The issues you have found earlier (filed as WORDSNET-18416) have been fixed in this Aspose.Words for .NET 20.11 update and this Aspose.Words for Java 20.11 update.