Text from table missing when converting slide to image

Aspose.Slides Product Family
1

Hi,

I am converting slides to image . But when a slide contains table ,text disappears and only image of table is generated.

Thanks and regards,
Akshay

2

Hi Akshay,


I have observed your comments. Can you please share source presentation, source code, generated result, environment details so that we can further investigate to resolve the issue.

Best Regards,
3 
          <br>      int desiredX = 1920;<br>                    int desiredY = 1080;<br>                    float ScaleX = (float) (1.0 / template.getSlideSize().getSize().getWidth()) * desiredX;<br>                    float ScaleY = (float) (1.0 / template.getSlideSize().getSize().getHeight()) * desiredY;<br>                    image = presentation.getSlides().get_Item(slide).getThumbnail(ScaleX, ScaleY);
4
Hi,

I have worked with the presentation file using Aspose.Slides for JAVA 17.2.0 and have been able to reproduce the issue. A ticket with ID SLIDESJAVA-36047 has been created in our issue tracking system to investigate and resolve the issue. This thread has been associated with the ticket so that we may share the notification with you once issue will be fixed.

We are sorry for your inconvenience,
5

Hello,

Can you give a workaround for this issue? Or a time frame by when this issue will be resolved. We need this functionality urgently to develop an utility. We have total license of aspose.

Thanks and regards,
Akshay

6

Hi Akshay,

I have observed your comments and regret to share that at present there is no workaround that I may offer you for the time being. I request you to please be patient till the time our product team investigate and resolve the issue.

Many Thanks,

7

we need this fix on urgent basis.Kindly provide us with you contact info so that we can discuss and close this issue

8

Hi Akshay,

This forum is the contact info between customers and product support team. Your issue has just been logged today and I request you to please be patient till the time our product team schedule and investigate the issue on its due turn.

If you want to expedite the issue resolution. I suggest you to please visit this web link for different support options offered by Aspose. By default every customer is subscribed to free support model.

Many Thanks,

9

The issues you have found earlier (filed as SLIDESJAVA-36047) have been fixed in this update. This message was posted using BugNotificationTool from Downloads module by mudassir.fayyaz