We need to evaluate your issue in details. We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): BARCODENET-38821
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
This is fake recognition because text sometimes is recognized as barcode. The problem is related with weak checksum in EAN/UPCA barcodes. We will update our fake detector engine, but it is not critical task and these tasks is fixed immediately only if they come from Paid Support.
Cookie Notice
To provide you with the best experience, we use cookies for personalization, analytics, and ads. By using our site, you agree to our cookie policy.
Enables storage, such as cookies, related to analytics.
Sets consent for sending user data to Google for online advertising purposes.
Sets consent for personalized advertising.
Cookie Notice
To provide you with the best experience, we use cookies for personalization, analytics, and ads. By using our site, you agree to our cookie policy.
More info
Enables storage, such as cookies, related to analytics.
Enables storage, such as cookies, related to advertising.
Sets consent for sending user data to Google for online advertising purposes.
Sets consent for personalized advertising.
Cookie Notice
To provide you with the best experience, we use cookies for personalization, analytics, and ads. By using our site, you agree to our cookie policy.
More info
Enables storage, such as cookies, related to analytics.
Enables storage, such as cookies, related to advertising.
Sets consent for sending user data to Google for online advertising purposes.