The text at the bottom of the slide is overlapping and also the text BRM CARES which above and below the image at the begining of the presentation is missing when converted to pdf.. Attached are the pptx and converted pdf files.
Thanks,
Padmaja
Hi Padmaja,
Thank you for sharing the details.
I have tested your input file with the latest version of Aspose.Slides for .NET v8.0.0 and I am unable to reproduce the issue regarding data overlapping at the bottom of the generated PDF file. Please see the attached generated file for reference.
However, I am able to reproduce the issue regarding “BRM” text is overlapping the image. I have created an issue in our issue tracking system with issue id: SLIDESNET-34863. This thread is linked to that issue and you will automatically get a notification once the issue is resolved.
Sorry for the inconvenience,
Thanks for the reply and we used 6.3.0 version so i will get the 8.0.0 and test it for the issue you could not reproduce and may be it got resolved since the version 6.3.0.Will update on this.
As you have indicated that the issue with id SlidesNet-34863 is in the process and thread is tied the issue so would it be possible to provide any estimated time frame for the resolution so that i can update our business on this.
Thanks
Hi Padmaja,
I would like to share that your reported issue is currently pending for investigation. Our development team will schedule and investigate the issue on its due turn based on first come and first serve policy for normal support queries. I will be able to share further feedback with you as soon as the issue will get scheduled and investigated by our development team.
Sorry for the inconvenience,
Its been long we have submitted this issue and iam from wellpoint so is there any way for us to check whether we qualify for advance support or escalate this issue
Hi,
I would like to share that your reported issue is
currently pending for investigation. Our development team will schedule and
investigate the issue on its due turn based on first come and first serve
policy for normal support queries (currently you have posted the issue under
normal support). First priority is given to the paid Priority Support and
Enterprise Support customers / queries. Also, I have requested the development team to share the feedback once they are done with the investigation of your issue.
Thanks & Regards,
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}<![endif]–>
The text ovelapping which was working with version 8.0.0 works fine if converted to pdf locally using visual studio 2010 in asp.net application but when same code is deployed to run from windows server 2008 R2 X64 the text at the bottom overlaps again. so do you have any suggestions on this
Hi,
Thank you for the feedback and details of your test environment.
We will further check your issue on a Windows Server 2008 R2 environment and will share our results with you soon.
Thanks & Regards,
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}<![endif]–>
Hi Padmaja,
I have further checked your issue on a Windows Server 2008 R2 VM and I am still unable to reproduce the issue regarding overlapping of text in the generated PDF file. Also, I checked your PDF file and I think the issue may be related to missing font on your Windows Server 2008 OS. Your PPTX file is using "Arial Narrow" font. Please check whether this font is installed on your Windows Server 2008.
Thanks & Regards,
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}<![endif]–>