Text overwrite error when a document is converted to PDF

Aspose.Words Product Family
1

Hi,
The first screenshot, you can see the conversion of the word document to pdf with Aspose.
In the second screenshot, you can see the conversion of the word document to pdf with MS Word.
When the document is converted to PDF, the text overwrite.
I attached the original file and corrupted file. We are using Aspose.Word 19.3 version. Thanks.

Text writing error on top of each other.zip (3.1 MB)

2

@srmbimser

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-18360. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

3

Hi, Is there an improvement on this issue?

4

@srmbimser

We regret to share with you that this issue has been postponed (no estimate is available at the moment). We will inform you via this thread as soon as there is an update available on it.

We apologize for your inconvenience.

5

Hi, Is there an improvement on this issue?

6

@srmbimser

Unfortunately, there is no update available on this issue. We apologize for your inconvenience.

7

If opening a paid support record accelerates the process, we can also open a paid support record. Our customer expects an error-related solution. We expect your support quickly in this process.

8

@srmbimser

You have reported the same issue in paid support forum. You will be updated in paid support forum thread. Please let us know if you have any more queries.

9

The issues you have found earlier (filed as WORDSNET-18360) have been fixed in this Aspose.Words for .NET 20.5 update and this Aspose.Words for Java 20.5 update.