The evaluation watermark is displayed after update to 8.7 package

Hello Aspose team,

Today I caught following issue with Aspose.Pdf library after update from 8.5 to 8.7 package:
The PDF files are created with evaluation watermark.

However, the code for pointing out the license stayed the same, like this:
pdfLicense.SetLicense("Aspose.Total.lic");

Note: Aspose.Cells and Aspose.Words libraries work as expected.

Best Regards,

Vasili.

Hi Vasili,


Thanks for contacting support.

When using the latest release of Aspose.Pdf for .NET 8.7.0, I am able to properly apply the license and I am unable to notice any issue. Can you please share the license file so that we can test the scenario at our end. We are sorry for this inconvenience.

Please follow the instructions specified over following link for information on How to send a license?

Hello Nayyer,

Can you please explain first item from rules about sending licence process?

  1. In a forum post made by the Aspose staff member who has requested the license file, click Contact and select Send an email from the menu.
    For example, if the username of Aspose staff member is salman.sarfraz, the menu option is Send salman.sarfraz an email.
    An email dialog is opened.

I can be able to find "Send codewarior an email" item in Contact menu. Should I use it? Because "To" filed in opened dialog contains "codewarior" recipient and I cannot match it with following note:

Note: Before sending an email, please make sure that you are sending license file to the correct person.
All Aspose staff have an Aspose Staff Member logo in the left sidebar of the post.

Thank you in advance.

Best Regards,

Vasili.

Hi Vasili,


Codewarior used to be my display name in forums and you can send the license to this username. In the event of any further query, please feel free to contact.

Hello Nayyer,

Letter was sent. Please, check.

Best Regards,

Vasili.

We’re having a similar issue. The watermark also displays with version 8.6. This is on an MVC4 website using the license file as an embedded resource.



Should I send our license as well? We renewed at the beginning of October, but hadn’t updated the version until now. The license file says it is good until October 3rd, 2014.

same issue, 8.7.0
i opened a private thread in Aspose.Purchase, but it was moved here.

Hi Vasili,

Thanks for sharing the license file.

I have tested the scenario where I have used the following code snippet to initialize the license and as per my observations, the license is properly being applied. Can you please share some details on how you are initializing the license? We are sorry for this inconvenience.

[C#]

Aspose.Pdf.License license = new Aspose.Pdf.License();
license.SetLicense(@"C:\pdftest\Aspose.Total(1).lic");

PS, I have used VisualStudio 2010 application running over Windows 7(x64) where the target platform of application is set to .NET Framework 4.0

I suspect everyone is seeing the same problem I posted here: <a href="https://forum.aspose.com/t/79019


Setting the license is supposed to be static for the AppDomain, but as of 8.6, it is not working unless you set the license in the same thread as the code that uses Aspose.Pdf.


Hi Barry,


Thanks for contacting support.

We have observed that when creating PDF files in multiple threads, an evaluation watermark is appearing over resultant PDF files. However when initializing the license and creating the document in single thread, everything works fine. For the sake of correction, we already have logged this issue as PDFNEWNET-36127 in our issue tracking system. We will further look into the details of this problem and will keep you posted on the status of correction. We are sorry for this inconvenience.

Hello barryh,

Yes, you are right. This is root cause and for our issue. Thank you very much for sharing this information.

Best Regards,

Vasili.

Hi Vasili,


Thanks for contacting support.

As we already have identified the problem related to license initialization, the development team is working on resolving this issue and as soon as we have made some significant progress towards its resolution, we would be more than happy to update you with the status of correction.

Your patience and comprehension is greatly appreciated in this regard.

The issues you have found earlier (filed as PDFNEWNET-36127) have been fixed in Aspose.Pdf for .NET 8.8.0.


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