The information of the PDF/A content is lost when converting PDF to TIF

Aspose.PDF Product Family
1

Dear Support


Attached PDF. When converted to TIF you can see only the form information is converted. The information of the PDF/A content is lost.

Please advise!

Thanks and regards
Ofer
2

Hi Ofer,

Thanks for your inquiry. I have tested your scenario with shared document using Aspose.Pdf for .NET 10.5.0 and managed to observe the reported issue. For further investigation, I have logged an issue in our issue tracking system as PDFNEWNET-38924 and also linked your request to it. We will keep you updated via this thread regarding the issue status.

Please feel free to contact us for any further assistance.

Best Regards

3

Thanks!

Will be waiting for an update on that

Kind Regards
Ofer Lavan
4

Hi Ofer,


Sure, we will notify you as soon as we made some significant progress towards issue resolution.

Best Regards,
5

Dear Support,


Any update about my issue?

Thanks

6

Hi there,


Thanks for your inquiry. I am afraid your above reported issue is still not resolved as product team is busy in resolving other issues in the queue, reported earlier. However I have raised the priority of your issue and requested our team to share an ETA at their earliest. We will notify you as soon as we made some significant progress towards issue resolution.

We are sorry for the inconvenience caused.

Best Regards,
7

Dear Support,


Any update about my issue?

Thanks
8

Hi Mohamed,


Thanks for your patience.

The product team is working working hard on fixing earlier reported issue but I am afraid its not yet resolved. However as soon as we have some further updates, we will let you know. We are sorry for this delay and inconvenience.
9

@mohamed13

Thanks for your patience.

We are pleased to inform you that earlier reported issue PDFNET-38924, has been resolved in latest version Aspose.Pdf for .NET 17.12. Please try using the latest release version and in case you face any issue, please feel free to contact us.