We're sorry Aspose doesn't work properply without JavaScript enabled.

Free Support Forum - aspose.com

There is no response when converting word to pdf, and the waiting time is too long

I use the key from Aspose.Total.Product.Family to access this file and nothing happens. The trial version is extremely fast, but only converts 13 pages, and the official key for the trial cannot convert pdfs.

word-document.zip (44.2 KB)

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-25111

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

use java version 23.2 jdk17

@stevenliuit Thank you for additional information. The issue also occurs in the main .NET version. Once it is fixed in .NET version, the fix will be auto-ported to Java version too. We will keep you updated and let you know once it is resolved in Java version.

okey thank you

1 Like