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Tiff conversion issue-Document you are trying to load requires adobe reader 8 or higher

When I tried to convert PDF to tiff, the converted image content is “Document you are trying to load requires adobe reader 8 or higher…” not the PDF page. I am using 19.6 version of aspose PDF
image.png (8.6 KB)

@sreenath2020

Can you please share your sample PDF document along with the code snippet that you are using for conversion? We will test the scenario in our environment and address it accordingly.

Hi,
Please see the PDF and sample codecode-PDF to TIFF.zip (32.1 KB)

@sreenath2020

We were able to reproduce a similar issue in our environment while testing the scenario with Aspose.PDF for .NET 21.10. Therefore, we have logged an issue as PDFNET-50799 in our issue tracking system. We will further look into its details and keep you posted with the status of its correction. Please be patient and spare us some time.

We are sorry for the inconvenience.

Thanks for the update @asad.ali

Any update for this

@sreenath2020

Please note that the ticket was recently logged in our issue tracking system. It will be investigated and resolved on a first come first serve basis and we will surely inform you as soon as we make some certain progress towards its fix. Please be patient and spare us some time.

We apologize for your inconvenience.