Trouble Loading Some ODT Files - Proxy error(XmlException): Root element is missing

Aspose.Words Product Family
1

Hello,

We are currently experiencing difficulties with loading certain OpenDocument Text (.odt) files using Aspose.Words for Python version 24.07. Here is a sample file that exemplifies the issue, but please note that this is not an isolated case: sample_load_KO.zip (28,4 Ko)

Below is the minimalistic Python code we are using:

import sys
import aspose.words as aw
aw.Document(sys.argv[1])

When attempting to load the attached file, the following error is encountered:

D:\src\aspose_tests>python a.py sample_load_KO.odt
Traceback (most recent call last):
  File "D:\src\aspose_tests\a.py", line 3, in <module>
    doc = aw.Document(sys.argv[1])
          ^^^^^^^^^^^^^^^^^^^^^^^^
RuntimeError: Proxy error(XmlException): Root element is missing.

Could you please guide us if there is anything additionally required to successfully load these .odt files, or if there might be a workaround or a fix for this issue?

Thank you for your assistance.

Best regards,

2

@Accessolutions
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-27215

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

The issues you have found earlier (filed as WORDSNET-27215) have been fixed in this Aspose.Words for .NET 24.10 update also available on NuGet.