Unable to convert HTML to PDF when there is CSS script

Hi Team,

We are trying to transformation input file with below code.

com.aspose.pdf.HtmlLoadOptions htmlLoadOptions = new com.aspose.pdf.HtmlLoadOptions();
 com.aspose.pdf.Document doc = new com.aspose.pdf.Document("input.html", htmlLoadOptions);
 doc.save("output.html"));

input_file.zip (55.6 KB)

I can see, the transformation gets stuck in between.

Thanks,
Krishna

@rnara
We are looking into it and will be sharing our feedback with you shortly.

@rnara

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-43955

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Hi Team,
Can you confirm if this is a bug?
Thanks,
Krishna

@rnara

Yes, we were able to reproduce the issue in our environment. Hence, above shared ticket was generated in our issue management system. We will inform you as soon as it is resolved. Please spare us some time.

We are sorry for the inconvenience.

Hi Team,
Can you please provide ETA?
Thanks,
Krishna

@rnara

We are afraid that we cannot share any ETA because the ticket is pending for analysis. Once we complete the investigation, we will be in a position to share some ETA. Please spare us some time.

Hi Team,
Any Update on this ticket?
Thanks,
Krishna

@rnara

We are afraid that the ticket has not been yet resolved due to other issues and tasks in the queue. We will inform you as soon as we make some progress in this regard. We apologize for the inconvenience.

Hi Team,
Any update on this. Can you please provide ETA?
Thanks,
Krishna

@rnara

We are afraid that no progress has been made yet towards ticket resolution. We will inform you once we make some updates in this regard. Please spare us some time.

Hi @asad.ali,
Any updates on this?
It’s been too long and there is no update on this.
Can you please look into it as customers is chasing on this issue and if possible, please provide ETA.
Thanks,
Krishna

@rnara

Sadly, there has not been any updates regarding ticket resolution, your concerns have been taken into the account and mentioned under the ticket as well. We will surely consider them and as soon as we make some updates in this regard, we will inform you. Please be patient and spare us some time. We are sorry for the inconvenience.

Hi @asad.ali : There is no progress with this ticket. Is there further update? Is there a workaround to address this issue? Please provide ETA or the fix.

@rnara

We are afraid that no updates are available yet as the ticket is under the phase of review. The ticket information has been updated already with your concerns and its priority has been lifted to next level. We will inform you once we have some updates to share. We are sorry for the inconvenience.

Hi Tream,
Any update on this?
Thanks,
Krishna

@rnara

Sadly, no updates are available at the moment. We will inform you once we have some news in this regard. We are sorry for the inconvenience.

Hi @asad.ali ,
Any update on this issue?
Thanks,
Krishna

@rnara

Regretfully, there are no updates at the moment. We will inform you as soon as we have some news about ticket resolution. Please spare us some time.

We are sorry for the inconvenience.

@asad.ali ,
Customer is chasing on this fix.
Can you give assurance on the fix if we obtain paid support service for this issue?

Regards,
Pavan