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Unknown color type encountered during WordML export - DrColor

Hello there,

I am using Aspose Words for .Net 9.5.0.0. and getting following error while trying to save attached document:
{“Unknown color type encountered during WordML export - DrColor [EFF2027F].”}

Code:
byte[] templateDoc = null;
FileStream fileStream = new FileStream(fileNameWithPath, FileMode.Open, FileAccess.Read);
Byte[] fileAsByte = new Byte[fileStream.Length];
fileStream.Read(fileAsByte, 0, fileAsByte.Length);
MemoryStream templateMemoryStream = new MemoryStream(fileAsByte);
templateDoc = templateMemoryStream.ToArray();

MemoryStream inStream = new MemoryStream(templateDoc);
Document templateDocument = new Document(inStream);
templateDocument.Save(“Test.docx”, SaveFormat.Docx);

Error stack trace:
at x7c7a1dceb600404e.xd76179d16486fd56.xbe7cce711e45fa32(x26d9ecb4bdf0456d x6c50a99faab7d741, Boolean x0dae4143cd874639, Boolean xeaf65170fc9ee55f)
at x7c7a1dceb600404e.xd76179d16486fd56.xbe7cce711e45fa32(x26d9ecb4bdf0456d x6c50a99faab7d741)
at x7c7a1dceb600404e.xbfa8eb0310372fb0.x4ac9f4b2e295bbfd(Int32 xba08ce632055a1d9, Object xbcea506a33cf9111)
at x7c7a1dceb600404e.xa25dec8c824ea182.x6210059f049f0d48(ShapeBase x5770cdefd8931aa9, Boolean xe4b4fecd3c706380, x873451caae5ad4ae xd07ce4b74c5774a7, x2cd1f1f5e07462a8 x0f7b23d1c393aed9)
at x7c7a1dceb600404e.xa25dec8c824ea182.x6210059f049f0d48(ShapeBase x5770cdefd8931aa9, x873451caae5ad4ae xd07ce4b74c5774a7, x2cd1f1f5e07462a8 x0f7b23d1c393aed9)
at xa8550ea6ae4a81a5.xaf66e8c590b2b553.VisitShapeStart(Shape shape)
at Aspose.Words.Drawing.Shape.x2449520719b1e37e(DocumentVisitor x672ff13faf031f3d)
at Aspose.Words.CompositeNode.xf7ae36cd24e0b11c(DocumentVisitor x672ff13faf031f3d)
at Aspose.Words.Drawing.Shape.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.x464d2134480a7bf2(DocumentVisitor x672ff13faf031f3d)
at Aspose.Words.CompositeNode.xf7ae36cd24e0b11c(DocumentVisitor x672ff13faf031f3d)
at Aspose.Words.Paragraph.Accept(DocumentVisitor visitor)
at Aspose.Words.CompositeNode.x464d2134480a7bf2(DocumentVisitor x672ff13faf031f3d)
at Aspose.Words.CompositeNode.xf7ae36cd24e0b11c(DocumentVisitor x672ff13faf031f3d)
at Aspose.Words.HeaderFooter.Accept(DocumentVisitor visitor)
at xa8550ea6ae4a81a5.xf16912e3a4ef6364.x6075c9125351e131(HeaderFooter x03e7e66b1eecc96f, xaf66e8c590b2b553 xbdfb620b7167944b)
at xa8550ea6ae4a81a5.xf16912e3a4ef6364.xaa925c370fe2a33b(Section xb32f8dd719a105db, xaf66e8c590b2b553 xbdfb620b7167944b)
at xa8550ea6ae4a81a5.xf16912e3a4ef6364.x6210059f049f0d48(Section xb32f8dd719a105db, xaf66e8c590b2b553 xbdfb620b7167944b)
at xa8550ea6ae4a81a5.x07e190e23dab42a9.xe3d2f5ee6867cec8()
at xa8550ea6ae4a81a5.x07e190e23dab42a9.DoWrite()
at xa8550ea6ae4a81a5.xaf66e8c590b2b553.x6210059f049f0d48()
at xa8550ea6ae4a81a5.xe41cdb7a2a4611b4.xe3d2f5ee6867cec8()
at xa8550ea6ae4a81a5.xe41cdb7a2a4611b4.x8cac5adfe79bc025(x8556eed81191af11 x5ac1382edb7bf2c2)
at Aspose.Words.Document.xf381a641001e6830(Stream xcf18e5243f8d5fd3, String xafe2f3653ee64ebc, SaveOptions xc27f01f21f67608c)
at Aspose.Words.Document.Save(String fileName, SaveOptions saveOptions)
at Aspose.Words.Document.Save(String fileName)
at ReportingComponentLibrary.ReportBase.GenerateReport(IList1 officeIdsCanShowNotesFor) in D:\Code\TeamworksV6Reporting\Dev\ReportingComponentLibrary\Reports\ReportBase.cs:line 177<br> at ReportingComponentLibrary.ReportBase.ProcessReportRequest(ReportRequest reportRequest, Template reportTemplate, IList1 officeIdsCanShowNotesFor) in D:\Code\TeamworksV6Reporting\Dev\ReportingComponentLibrary\Reports\ReportBase.cs:line 71

Also, FYI, I saw similar error being resolved in this release:
https://blog.aspose.com/2008/02/08/aspose-words-for-net-5-0-0-released

Could you please guide what is the cause of this error and how can I resolve same?

Thank you!

Hello

Thank you for reporting this problem to us. I managed to reproduce the problem on my side. Your request has been linked to the appropriate issue. You will be notified as soon as it is resolved.

Best regards,

Thanks Andrey!

Do you see anything in my source document that’s causing the error, so that I can just remove that part and continue my work until above issue is resolved.




Hello

Thanks for your inquiry. It is Textbox inside the header of your document. Just remove this Textbox and the problem disappears.

Best regards,

The issues you have found earlier (filed as WORDSNET-5034) have been fixed in this .NET update and this Java update.


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