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When converting RTF to PDF cropped print screen image gets distorted

Hi we use Aspose to convert Documents, in this case a RTF file opened in Word. We add a print screen(of 2 monitors) to the file, select the image, click Picture Format and crop the image and move it a bit. After convertion to pdf the print screen image is completely placed within the cropped area. Only happens with RTF and only with print screens pasted directly into the file. If it is edited in the snip tool for example, it works.

@Halil1900 Could you please attach the problematic document here for testing? we will check the issue and provide you more information.

docTestAspose.zip (6.9 MB)
Here you go. So the image is 1 printscreen image of 2 monitors, just FYI.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

  Issue ID(s): WORDSNET-24842

You can obtain Paid Support services if you need support on a priority basis, along with the direct access to our Paid Support management team.

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Thank you for the quick response!

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