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While converting pdf to pdf/a -the converted pdf/a file can't open

Hi Team,

I had converted pdf file to pdf/a .The converted pdf/a file can't open with popup message saying that file is not authorized.but with smae file before the convertion , the file extension renamed as 'RTF' then tried to convert,it has been converted to pdf/a compliance with out any erros .Could you please help me in this ?

Thanks,

Phani

Hi Phani,

Can you please share your sample document and complete code to reproduce the issue? Please also share which Aspose APIs are you using to reproduce this issue.

Best Regards,