Any progress on this issue?
Thanks for your inquiry. I am afraid your above reported issue is not resolved yet and there are no estimates available at the moment. Our product team has completed the analysis of this issue. However, the implementation of the fix of this issue has been postponed to till a later date (no ETA is available). We will notify you as soon as issue is resolved.
Thanks for your patience and cooperation.
We are a paid support customer, using this library in a production system for a customer-facing application. They now require support for producing Korean language output documents; we had planned to use Code2000 for this.
Is there a font that works for Korean? Or some other way to accomplish Korean language support?
If not, what is the path for escalating this issue so that we can get the support we need (and have paid for)? Thanks.
Thanks for your inquiry. Aspose.Words supports Code2000 font. However, issue varies from document to document. we will appreciate it if you please share your sample document here. We will look into it and will guide you accordingly.
I am a team mate of user hhez above. We have the exact same issue.
To reiterate my request:
- Please advise as to alternate approach to support the Korean language on Linux and Mac
- Please advise as to escalation process so that the priority of this fix is increased
Thanks for your feedback. For Korean language support on Linux/Mac. Please install office fonts on Linux/Mac to get the PDF rendering results close to MS Word. You can also copy fonts from Windows machine to Linux/Mac and set font folder location in code accordingly.
Furthermore, in reference to escalation of above issue resolution, please note we schedule issue investigation and resolution on first come first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers. However, if you have subscription to our paid support service. Then you can escalate the issue using it, as paid support has different precedence queue.