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Why I can't new post at Aspose.Priority.Support forums

I can new post at Aspose.Priority.Support forums a few days ago.

But today New Post button not display.

What's the matter?

Hi Xiong,

Thank you for contacting Aspose support.

I believe you have consumed your quota of incidents per year therefore your account status is currently Priority Support Read Only. Please check the attached snapshot for your reference. Probably same is the reason that you are unable to create new threads in Priority Support forum. Please post in Aspose.Purchase Support Forum in order to get more details or if you have any concerns regarding the Priority Support incidents and usage quota.