Windows update seems to make image resizing fail

Hi !

A user of our application who is using an old version of aspose is experiencing some issues resizing images. He uses the application since a while without any problem but suddenly image resizing stopped working so the report that our application generates is not done correctly.

The user points out that a Windows update has been installed on his computer and then the problem appeared.

Would you have any ideas of what we could try to solve his issue ?

We tried to reproduce the problem but everything is fine on our computers.

Any suggestion would be much appreciated!

Best Regards

@udatatech I am afraid, it is difficult to say what might cause the problem. We did not encountered any problems after windows updates. Also, without ability to reproduce the problem it is hard to guess the reason of the problem.