Word to pdf conversion. Header image missing

Aspose.Words Product Family
1

Dear Sir/madam,


We are converting Word files to PDF/A-1b files.
.Net version 4.5
Aspose.Words version 15.4.0

Sample Code:

var document = new Document(“source.docx”);

document.FieldOptions.FieldUpdateCultureSource = FieldUpdateCultureSource.CurrentThread;

var pdfSaveOptions = new PdfSaveOptions {Compliance = PdfCompliance.PdfA1b};
pdfSaveOptions.WarningCallback = new AsposeWordWarningCallback();
document.Save(“result.pdf”, pdfSaveOptions);

Our problem is that the header image at Page 2 is missing from the upper left corner.
If I save the docx as pdf directly from Word, its there.

I have attached the source and the result file.

Thanks for your help.


2

Hi Zsolt,

Thanks for your inquiry. I have tested the scenario and have managed to reproduce the same issue at my side. For the sake of correction, I have logged this problem in our issue tracking system as WORDSNET-11955. I have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

3

@zsole,

Thanks for your patience. It is to update you that we have closed the issue (WORDSNET-11955) with ‘Won’t Fix’ resolution. Please note that Aspose.Words mimics the behavior of MS Word. PDF/A-1 was not designed for images with transparency. MS Word doesn’t produce the proper output also. You should either save the document without PDF/A compliance or use the images without the transparency in your document.