Word to PDF conversion (Same word format not covert to PDF )-ListTemplate.BULLET_CIRCLE display in word file but not display in PDF when convert word to PDF

Aspose.Words Product Family
1

Hi,

We are using Aspose.Words api to generate word file.

Aspose.Words.jdk16.jar
Implementation-Version: 10.4.0.0
java version is 1.6
Environment is Windows, Unix

  1. Environment is Windows.

When we generate word file using aspose.word in windows environment it’s working fine,
and the conversion of this word file to pdf is also working fine in windows environment and PDF is similar to word file.

  1. Environment is Unix.

When we generate word file using aspose.word in unix environment it’s working fine,
but conversion of this word file to pdf is not working properly. the below issues are noticed

  1. ListTemplate.BULLET_CIRCLE not display in pdf file.
  2. In word file table is displayed in one page but after conversion of this word file to pdf, the table splits into two pages. This issue occur only when environment is Unix.

Kindly suggest the possible solution so the PDF can be generated same as word file in Unix environment as well.
Please find attached screen shot for your reference.

Regards,
Manish Prajapati

2

Hi Manish,

Thanks for your inquiry. Please upgrade to the latest version of Aspose.Words for Java 17.2.0 and see how it goes on your end? Hope, this helps.
https://releases.aspose.com/words/java/

In case the problem still remains, please attach the following resources here for testing:

  • Input Word document
  • Aspose.Words generated output PDF file showing the correct behavior(Windows)
  • Aspose.Words generated output PDF file showing the undesired behavior(Unix)
  • ZIP and attach Font files which are used in Word document

We will then investigate the issue on our end and provide you more information.

Best regards,