I compare 2 document, but result is wrong when html save format. I removed paragraph “1.1”, after compare in html i saw that 1.1 changed text, not removed. And paragraph 1.2 suddenly changed too.
Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-13762. You will be notified via this forum thread once this issue is resolved.
Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.
Currently, the issue is pending for analysis and is in the queue. Once our product team completes the analysis of this issue, we will then be able to provide you an estimate. Thanks for your patience and understanding.
rkisin:
Could you recommend any workarounds that we could try in the meantime.
Unfortunately, there is no workaround available for this issue. We apologize for your inconvenience.