Aspose.Total for .NET License Stopped Working

Hello,

we are currently experiencing an issue with our Aspose.Total for .NET license and productive systems for our clients have been affected:

image.png (47,7 KB)

Stacktrace for Aspose Cells:

at d.(Object [1])
at d.(Object [1])
at d.()
at d.[1](Object [1], UInt32 )
at d.
(Boolean [1])
at d.[1](Object[] [1], Type[] , Type[] , Object[] )
at d.[1](Stream [1], String , Object[] , Type[] , Type[]


, Object[]
)
at d.[1](Stream [1], String , Object[] )
at d.(Stream [1], String , Object[] )
at Aspose.Cells.Metered.SetMeteredKey(String publicKey, String privateKey)
at evidanza.App.Shared.AsposeFunctions.AsposeInit.Init() in C:*redacted-path*\AppShared\AsposeFunctions\AsposeInit.cs:line 17

Best regards,
Ivo Kamburov

@ad.min

Thanks for the screenshot and details.

We need to test the issue you mentioned using your metered license on our end. Could you please send us your public and private keys through a private message. We will evaluate your issue soon. See the document on how to send license keys via private message for your reference.
https://forum.aspose.com/t/how-to-send-license-file-to-support-team/225542

@ad.min,

Thanks for sending us private message with public and private keys.

I did test your scenario/case using your keys and I was able to reproduce the issue/exception as you mentioned by using the following sample code with your public and private keys for metered licensing.

//Set metered public and private keys
Aspose.Cells.Metered metered = new Aspose.Cells.Metered();
//Access the SetMeteredKey property and pass public and private keys as parameters
metered.SetMeteredKey("aspoxxxxxxxxxxxxxxxxxxx2", "AmzDxxxxxxxxxxxxxxxxxxxxxxxxx_");//exception

//Instantiate a new Workbook
Workbook workbook = new Workbook();
//Check if the license is set
Console.WriteLine(workbook.IsLicensed);
workbook.Worksheets[0].Cells["A1"].PutValue("Hello World!");
workbook.Save("g:\\test2\\out1.xlsx");

//Get the Consumption quantity
decimal amountBefore = Aspose.Cells.Metered.GetConsumptionQuantity();
Console.WriteLine(amountBefore);

We require thorough evaluation of your issue. We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): CELLSNET-57049

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

@ad.min

Would you please try it again? It is caused by one certification issue on the server and we have fixed it now. Sorry for the inconvenience.

Hello,

it is now working again. Thank you.

@ad.min
Thank you for your feedback. You are welcome. If you have any questions, please feel free to contact us at any time.