Font size and justification

I appear to have a problem with my document where, when I am being passed a wording (paragraph(s)) from our application the text size and justifications settings are being ignored and overwritten, do you have any idea why this would be happening?

Thanks for your request. Could you please attach your documents here (input document and output) and provide me simple code that will allow me to reproduce this issue. I will investigate this problem and provide you more information.
Best regards.

Please find attached the template and the doc with output…
The issue is on page 3 next to the heading document production.
Having problems uploading docs is there an e-mail address I can use?

Here is my e-mail but it is better if you attach files to this topic directly using the methods mentioned in the following article:

Best regards.