Getting authentication error

Aspose.Total Product Family
1

getting authentication error

2

@dbpteam

Can you please provide more details about the authentication error you are encountering? What specific Aspose product are you using, and what steps lead to this error?

3

we need to verify if keys are still working

4

@dbpteam,

I did test your scenario/case using valid public and private keys and it works fine. I used Aspose.Cells library for the test to set metered license and it worked. Here is my sample code that works fine.

//Set metered public and private keys
Aspose.Cells.Metered metered = new Aspose.Cells.Metered();
//Access the SetMeteredKey property and pass public and private keys as parameters
metered.SetMeteredKey("xxxxxxxxxxxxxxx", "xxxxxxxxxxxxxxx_");

//Instantiate a new Workbook
Workbook workbook = new Workbook();
workbook.Worksheets[0].Cells["A1"].PutValue("Hello World!");
workbook.Save("e:\\test2\\out1.xlsx");

//Get the Consumption quantity
decimal amountBefore = Aspose.Cells.Metered.GetConsumptionQuantity();
Console.WriteLine(amountBefore);

Please note, the day before yesterday, I was getting the exception/error. I then logged and reported the issue to relevant team. The concerned team fixed the issue on the server now. So, could you please test it again and let us know if you still find the issue?

5

still getting error.

6

@dbpteam,

We need to test the issue you mentioned using your metered license on our end. Do you get this issue for all Aspose APIs or some specific APIs, which API? Moreover, could you please send us your public and private keys through a private message. We will evaluate your issue soon. See the document on how to send license keys via private message for your reference.
https://forum.aspose.com/t/how-to-send-license-file-to-support-team/225542