JasperReports Professional highcharts not shown

JasperSoft professional HTML5 reports (Highcharts) are not shown in the Word document generated with Aspose Words for JasperReports
The parallel generated default Word document does contain these charts.
Both document are generated in one run.

We generate the reports straight from Java and used the latest version of Aspose for Word version: 18.1. Also we use the 6.4 version of the JasperReports library.

See topic: JasperReports highcharts as empty spot in report
The issue is reported under WORDSJR-228

This topic was opened at January 2018.
This is more than 1,5 years ago.

Please give me an update if this issue will be solved and if so, when!

@omnl,

We are looking into your issue and will get back to you soon.

@omnl,

We regret to share with you that there is no ETA available for your issue at the moment. We will inform you via this forum thread once there is an update available on your issue.

We apologize for your inconvenience.