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#recursive reference errors

We are getting numerous #recursive reference errors and our partner CLD Partners has identified this is coming from our Aspose software.
Is this a known error (I believe it must be since I am informed there has been fixes before) and what sort of information do you need to help us resolve this as soon as possible?

Hi,


Which Aspose component you are using? Also, please elaborate your issue more and provide us a sample code or preferably an independent/separate console application (you may zip it prior attaching here) with the template file(s) here to make us understand you better.

After getting all the details and other contents, the concerned team for their specific product(s) may help you soon here.

Thank you.

Here is the full details loaded by our vendor…

This is the
request support info:
Username: owentar
Post Date: 04/24/2013
Post ID: 460920
Link <a href="https://forum.aspose.com/t/94906</a>.</div></div>
<?xml version="1.0" encoding="utf-8"?>
IBM
Site Small Business
Limited to 10 physical sites, not to exceed 10 developers
120924104452
This is not a non-redistributable license
Aspose.Total for Java
Enterprise
28a723b0-d471-432e-8035-0e3c8e52e0b2
20130924
2.2
l9tSv6aFJSMBQl/zrmq7k6DAPy92l+RpMXkXu/XByBkAKZohB/o/BFcqjaLjF3SigBe6wh8IS9f1eEeAcLwhs7sNj+YWEYeHLacDjLZQzJn6sZ5WMqYIvJ2+ilPrnQAcZcsIb8WK7qE1k/Jm5yihQWzY1ar7drJi/T6Vr2fxrcY=

Hi,

We were able to replicate this issue using your sample code. It throws recursive reference error in test2.xls and test3.xls. We have already logged this issue in our database. Your thread is linked with appropriate issue id, so when the issue is resolved, you can get notification. We will look into it and resolve it. Once the issue is resolved or we have some other update for you, we will let you know asap.

This issue is logged as CELLSJAVA-40493.

Amjad,

This is excellent news.
However, this is a critical error for our application.
Can we please have this issue escalated and a timetable for completion?

Thanks,
Troy

Troy M. Faller
QA Managing Consultant
IBM | Center of Excellence
IBM | Global Technology Services
720.514.9075 Office
303.218.8351 Cell
tmfaller@us.ibm.com

Hi,


Please spare us a little time, so that we could evaluate your issue first.

Anyways, I have logged your concerns to attach with your issue into our database. Our concerned developers will look into it soon and if possible we can provide an eta for it.

Once we have any update on it, we will let you know here immediately.

Thank you.

Hi,


Please try our latest fix/version: Aspose.Cells for .NET v7.4.3.1

We have fixed your issue now.

Let us know your feedback.

Thank you.

The issues you have found earlier (filed as CELLSJAVA-40493) have been fixed in this update.


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