We have a redistributable license and it works fine on our servers but when the website is deployed to client’s server it keeps showing as “evaluation only”. Do I have the wrong license from ASPOSE?
Can you please provide more details about the license you are using and how you are deploying it on the client’s server?
Moreover, please check and confirm the following points.
- Ensure that the license file is correctly placed on the client’s server and that the application can access it seamlessly. The path to the license file should be correctly set in your code.
- Verify that the license file is properly configured and being loaded in your application code. The license should be applied in code and should be processed at first before any Aspose components/APIs are used.
- Check license file is not expired and is a valid redistributable license. Sometimes a license file intended for development or evaluation may not work in a production environment.
- Ensure there are no environmental issues on the client’s server that might prevent the license from being read correctly, such as file permissions or path issues.
- The license file could be corrupted or altered. Try replacing it with a fresh copy.
- Confirm with Sales team if the license type you have (redistributable) is appropriate for the deployment scenario you are describing.
Hope, this helps a bit to sort out your issue.
It looks like the “evaluation only” happens only with .dwg and older .dgn files.
The exact wording is:
“Evaluation only. Created with Aspose.CAD.”
Thanks for your feedback.
It seems you are getting this issue only for Aspose.CAD API.
- Please make sure the license file is correctly placed on the client’s server and that the application can access it seamlessly. Since License class is present in all Aspose APIs, so please use fully qualified naming (e.g., Aspose.CAD.License) when defining objects for License class in code. The path to the license file should be correctly set in your code.
- Verify that the license file is properly configured and being loaded in your application code. The license should be applied in code and should be processed at first before any Aspose components/APIs are used.
In case, you still find the issue, we would require your license file for thorough evaluation. Please do not attach the license file with this post here. Send us the license file via Email/private message. Please see the document and follow the guidelines on how to send license file for your reference:
https://forum.aspose.com/t/how-to-send-license-file-to-support-team/225542
Once we receive your license file, we will start evaluating your issue on our end.
It works fine without the license issue when I use the “JpgViewOptions” option.
The “evaluation only” only happens when I use “MemoryFileStreamFactory”.
Anyway to get the viewer for CAD working when using MemoryStream with active license?
Thanks for providing further details.
I have moved your thread to the appropriate forum, where one of our Aspose.CAD team members will assist you shortly.
@zboros,
Hello.
Please provide license to me too according to the reference above: How to Send License File to Support Team.
Could you please share the code sample that gerenates the file with “evaluation only” watermark? Could you please share one initial DWG/DGN file so we can test it directly? What is JpgViewOptions and MemoryFileStreamFactory, could you please visualize its usage?
@zboros,
Thank you very much for the details, we have created the issue CADNET-9868 to investgate and fix this problem.
Thank you for providing code snippet and the license file. I have reproduced the issue and planned it for investigation. As soon as we have any updates we’ll let you know.
This issue is relates to GroupDocs.Viewer, so I created a new topic in the corresponding category - Redistributable license shows as with “evaluation only” watermark - Free Support Forum - groupdocs.com. Let’s continue communication there.
ok, thank you
This issue was fixed. The fix version is GroupDocs.Viewer for .NET 24.8. We plan to publish this version by the end of this month.
That’s great. Please let me know when release is ready so I can send updated application with fix to client.
Thank you,
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