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The program goes to Evaluation Mode

We have paid the license

Order ID: 130626094206

Order Date: 6/26/2013

Payment Status: Proved ( 6/26/2013 )

Total Price: US$7193


Why we got the following message when we run "convert doc to pdf " today
Evaluation Only. Created with Aspose.Words. Copyright 2003-2013 Aspose Pty Ltd.

This document was truncated here because it was created using Aspose.Words in
7 Evaluation Mode.

Thanks!
Hi Will,

Thanks for your inquiry. Please make sure the license file was not modified i.e. the license file becomes corrupted if it's modified in any way and it's digital signature does not match the content of the file. Please post your license file via mail to us. We will investigate the issue on our end and provide you more information. In order to post your license file to us please follow the instructions provided in the following link:
http://www.aspose.com/corporate/purchase/faqs/send-license-to-aspose-staff.aspx

Please read the detail about applying license from here:
http://www.aspose.com/docs/display/wordsjava/Applying+a+License

Moreover, I would like to mention a few points here:

  • Make sure your call to setLicense gets executed. Step through in the debugger.
  • Make sure your code does not catch an exception thrown by Aspose.Words licensing code. For example, Aspose.Words will throw if it cannot find the license.
  • Make sure the input documents do not already have the evaluation message. Aspose.Words does not delete existing evaluation messages.
  • Make sure setLicense is executed before you instantiate any Document object.