We have aspose words 16.6 and Aspose PDF 11.7
When we open and save the word document and then open the word document in MS Word it states that the document contains Russian text.
We don’t see the russian text but when we do a document compare ALL of the fonts are shown as edited.
Is there a fix for this?
- Your input Word/Pdf document.
- Please attach the output Word file that shows the undesired behavior.
- Please create a simple Java application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.
I"m uploading all of the documents.
Documents (A and B) docx files were created from attached PDF files using Aspose PDF.
When we open the documents in Word for Windows 2016 (32 bit) there is a message at the top of the screen that says Russian Fonts are being used and to download the Russian proofing tools.
There are NO Russian Fonts being used in our process.
This is the code used to convert from PDF to DOCX.
String path = “c:\pdffonts”;
java.util.List list = com.aspose.pdf.Document.getLocalFontPaths();
list.add(path);
com.aspose.pdf.Document.setLocalFontPaths(list);
System.out.println(list);
Locale.setDefault(new Locale(“en”, “US”));
Document doc = new Document(“c:\DocumentA.pdf”);
Document doc2 = new Document(“c:\DocumentB.pdf”);
// Instantiate Doc SaveOptions instance
DocSaveOptions saveOptions = new DocSaveOptions();
// Set output file format as DOCX
saveOptions.setFormat(DocSaveOptions.DocFormat.DocX);
saveOptions.setMode(DocSaveOptions.RecognitionMode.Flow);
doc.save(“c:\DocumentA.docx”, saveOptions);
doc2.save(“c:\DocumentB.docx”, saveOptions);
doc.close();
doc2.close();
Hi Paul,
Is there a time frame for this this fix. Our license are coming up for renewl and we are not going to pay for software that is not working and unusable to provide documents to our customers.
Please let me know at least the time frame as soon as possible.
Hi Paul,
I can appreciate not being able to give a time frame.
Unfortunately
no one in management is going to approve the renewal of software that
is not working, and we are at a dead stop until these issues are
addressed/fixed.
Hi Paul,
I convinced management to renew our license.
Is there an update on the time line for this being fixed?
Hi Paul,
Thank you for response. My concern here is it sounds as if this issue is NOT a high priority problem and I don’t understand why.
It has rendered our ability to use the product to “useless” as we can no longer provide these documents to our customers.
Why would this NOT be considered a HIGH priority?
Hi Paul,
It’s been two weeks since there has been any update. I would believe at this point that the problem would at the very least been reviewed and a prognosis and time line for a fix could be communicated. I need at the very least an estimate. This month, next month, by the end of the year, never. Something.
Hi Paul,
Thank you for the Update. We look forward to getting a fix for this issue as soon as possible.
We are also experiencing the same issue, and are very anxious to hear an ETA for resolution.
Hi Mary,
Hi Mary,mew:
We are also experiencing the same issue, and are very anxious to hear an ETA for resolution.
I see that version 11.9 dropped two weeks ago.
does that contain any fix that will address this issue ?