Imran. I’m not familiar with the process. Is there a free software tool I can use to do this?
Hi Steve,
- Download Oracle VM VirtualBox. It is free for personal use.
- Once VirtualBox is installed, launch it. In this regard, please see this video.
- Hit “New” button on left upper corner.
- It will ask you to give your system a name.
- Enter a system name, select operating system and version.
- Hit “Next” button and adjust base memory (RAM) size.
- Select “create new hard disk” option.
- Hit “Next” button and select file format e.g. VHD
- Select storage details, Hit “Next” button
- Adjust storage size
- Hit “Next” button and see final details
- Hit “Create” button, please see this video.
Imran. Apologies but I have misunderstood. I thought that this entailed copying an image of my current setup. Unfortunately, this isn’t something I can do, as our server is hosted at a datacentre and I don’t have installation media or license keys for either the operating system or SQL Server. Is it possible for you to inspect the environment via Team Viewer or another RDP tool? Thanks. Steve.
Hi Steve,
Hi Imran. Apologies for the delay, I have been away from the office. The best time would be 01:00 GMT, however, any time could be ok as long as I know in advance when you will be connecting. Do you have an email address, as I don’t wish to post the team viewer id / password online. Thanks. Steve
Hi Steve,
Hi Imran. I have forwarded the details by email, please advise if you haven’t received them. Thanks, Steve.
Hi Steve,
Hi Imran. I started the web chat at 14:00 but was told that you were unavailable. Your colleague Ijaz reproduced the error and said that he will look again today. Ijaz has the team viewer details if you need access to my system. Thanks, Steve.
Hi Steve,
Hi Steve,
Aspose.Barcode was not properly configured on your system. I have configured it again and now you can see the barcode in preview mode without any issue. Just log on and check your system.
Please feel free to contact us in case you have further comments or questions.
Best Regards,
Hi Muhammad,
Apologies for the slow response, I have been away from the office. I can confirm that Aspose is now working. For future reference, could you confirm what specifically was causing the issues. Thanks,
Steve
Hi,
Although the preview is now working, I am still having issues. When I deploy a report to a report server, the barcode does not render on the report. Please advise. Thanks.
Steve
Hi Steve,
Hi Imran,
I can confirm that the license and dll files are located in the bin folder. I cannot find any problem with the config files. I have attached the config files, can you check these and advise whether they are ok? Thanks.
Steve
Hi Steve,
Can we access your machine using the same credentials?
Best Regards,
Yes, no problem.
Hi Steve,
Hi Imran. Please remember that this is a live production server that you are accessing. I had to log on last night out side of office hours because the reporting service had been stopped. Also, since yesterday’s team viewer session, our report server is no longer rendering graphs in the reports. Can you please revert any changes you made to the rsconfig files please? Thanks,
Steve
Hi Steve,