Hi Imran. Apologies for the delay, I have been away from the office. The best time would be 01:00 GMT, however, any time could be ok as long as I know in advance when you will be connecting. Do you have an email address, as I don’t wish to post the team viewer id / password online. Thanks. Steve
Hi Steve,
Thank you for the information. You can send a file or some other stuff by following these steps:
In parallel, we can discuss the matter over live chat session. Its option is available on the Aspose site. You can catch me around 2:00PM to 8:00 PM GMT+5:00. It is not for today. Please confirm the day so that I would keep myself present on the live chat.
Hi Imran. I have forwarded the details by email, please advise if you haven’t received them. Thanks, Steve.
Hi Steve,
Thank you for sending the details. I’m afraid. I did not receive the email posted by you. Anyway, we’ll communicate through the Bankle Live Chat session as per schedule. We really appreciate your cooperation.
Hi Imran. I started the web chat at 14:00 but was told that you were unavailable. Your colleague Ijaz reproduced the error and said that he will look again today. Ijaz has the team viewer details if you need access to my system. Thanks, Steve.
Hi Steve,
Thank you for the information. Yes, I’m already in communication with my colleague Ijaz. I got the require information from him.
Hi Steve,
Aspose.Barcode was not properly configured on your system. I have configured it again and now you can see the barcode in preview mode without any issue. Just log on and check your system.
Please feel free to contact us in case you have further comments or questions.
Best Regards,
Hi Muhammad,
Apologies for the slow response, I have been away from the office. I can confirm that Aspose is now working. For future reference, could you confirm what specifically was causing the issues. Thanks,
Steve
Hi,
Although the preview is now working, I am still having issues. When I deploy a report to a report server, the barcode does not render on the report. Please advise. Thanks.
Steve
Hi Steve,
Thank you for the confirmation. My colleague has stated in his post that he configured it again and can see barcode in the preview mode. These manual installation steps are documented here:
If you are now facing the same problem when deploying the report then please reconfigure the following steps once on your side: http://www.aspose.com/docs/display/barcodereportingservices/Install+Manually
These steps are related to the report server. In case the problem persists, please do let us know we’ll further look into the matter through the team viewer.
We’re looking forward to help you.
Hi Imran,
I can confirm that the license and dll files are located in the bin folder. I cannot find any problem with the config files. I have attached the config files, can you check these and advise whether they are ok? Thanks.
Steve
Hi Steve,
Can we access your machine using the same credentials?
Best Regards,
Yes, no problem.
Hi Steve,
Please accept our apologies for the delay. We are working over your query and shall get back to you shortly.
Hi Imran. Please remember that this is a live production server that you are accessing. I had to log on last night out side of office hours because the reporting service had been stopped. Also, since yesterday’s team viewer session, our report server is no longer rendering graphs in the reports. Can you please revert any changes you made to the rsconfig files please? Thanks,
Steve
Hi Steve,
Can you please invoke a live chat session through the option available on the Aspose site?
Hi Steve,
As per discussion over Live Banckle Chat session, the report server now properly renders graphs in the reports.
Steve Flynn:
When I deploy a report to a report server, the barcode does not render on the report. Please advise.
We managed to replicate this problem at our end. We will let you know once we resolve it on our machine. Please be patient and spare us a little time.
Hi Steve,
Thank you for being patient. It is to update you that we managed to reproduce the problem of barcode rendering on the report. We have logged this issue under ticket id BARCODREP-33164 in our issue tracking system. Our development team will look into the matter. Your request has also been linked to this issue. We will let you know once a significant progress has been made in this regard. We’re sorry for your inconvenience.
Hi Imran, Can I have an update on this issue please? Thanks, Steve
Hi Steve,